If you are setting up multiple Outlook clients, consider staggering the client setups so that they don't all sync at once and saturate your Internet connectivity. You can also download the latest directly from Zimbra :.

If there are no existing Zimbra profile the fist time you open Outlook after installing the ZCO, you will be prompted for the information to create one. Once configured, Outlook with ZCO will start to sync any emails, contacts and calendar items it finds on the Zimbra server.

Note: the first Sync can take a while if you have a big mailbox 5 GB or over so be patient. Accounts with larger mail folders take longer to sync. When you initially install and run the ZCO, a new Outlook profile named Zimbra will automatically be created. This means that your previous account data emails, contacts and calendar events will be on a different Outlook profile. Open A Support Ticket. The Outlook account setup wizard should open.

Click Next to start the wizard. The wizard will ask you to connect to an email account. Click Yes. Step 6 - Set server type. Select Manual setup or additional server types. Step 7 - Select the Zimbra server type. Step 8 - Configuring the Zimbra Outlook Connector.

Enter details as per below. In the Select exception s section, select the exceptions that the message must match. As you select the exceptions, they display in Edit the Rule Description section. If the exception you selected requires a value, you must enter the values or parameters for the exception:. Select whether to apply the rule to messages that meet Any condition or All conditions.

While the server runs your selected rule on a folder, a progress dialog shows you how many emails have been processed and affected. You can stop the rule from running by clicking Cancel in the dialog. When all the emails in the folder have been processed, you will be shown a summary of the run. Click OK to acknowledge and close the dialog. You can share your email, address book, calendar, tasks, and notes folders with others either in your organization, external guests, or the public.

When you share your folder, you identify whether to share your folder internally, externally, or to create a public share. You select the types of privileges to grant to internal users. External share : External users can see your folder using their email address and a password that you assign. External users cannot make any changes to the information they view. Public shares : Anyone can see your folder using its URL.

Viewers cannot make changes to the information they view. Roles are preset combinations of access privileges. The access privileges are defined as follows:. The grantee has the same access to the folder as the owner. By default, the grantees and access privileges assigned to a folder only apply to that folder and not to any folders stored inside the folder child folders. The Inherit permissions from parent option in the Sharing tab allows you to apply the same grantees and access privileges as the parent folder.

This option enables you to assign grantees and access privileges to multiple folders without setting up individual shares for each one. In the Search field, start typing a name to show the access list. Make sure you select the Address Book from which you want to search.

Can create, read, edit, and delete items; can also administer a folder and act on workflow items. Has read-only privileges. But if you want to have the same permission level as the parent folder, check Inherit permissions from parent. In the Password field, type a password for the person to use for accessing this shared folder. Click OK. The permission level is Reviewer and cannot be changed. An option Public appears in the Sharing tab.

Select the name and change the permission levels. To cancel the access, select the name and click Remove. The next time a grantee syncs with the Zimbra server, the shared folder updates with new information. If you deleted access, the folder no longer appears when the grantee syncs. If you have deleted an external or public share, the grantee cannot access the folder.

These buttons also appear on the Zimbra tab and the main tab of an open message window. If you click Accept Share or Decline Share , you must confirm your action. A corresponding link is created in Zimbra Collaboration so that the same shared folder is also available in a second Outlook profile and the Zimbra Web Client.

If you choose Decline the Share , the share message is deleted after confirmation. If the shared storage is already open in Outlook, you receive a notification, and ZCO deletes the shared message. The address book dialog opens with the Global Address List displayed. Navigate to the name of the person who has granted you access. You can also enter their email address. To see all folders in the mailbox that are shared, view the Folder List in the Navigation pane.

Choosing this displays a dialog box that lists all mailboxes whose folders you can access. New listings since you last accessed Outlook appear in red. To the left of the entry is a checkbox. You can uncheck this to stop sharing all folders from that mailbox.

You can later recheck it to begin sharing. Recover Deleted Items allows you to recover deleted items. This feature, when enabled by a system administrator, is useful to recover files you have deleted. Recovered items appear in the Trash folder, from where you can move it to the desired folder. If you want others to send an email on your behalf, then you need to add them to your list of Delegates. Once you have added a user, you can use the Delegates function to share folders, such as Calendar and Tasks from your email account.

Sharing permissions and roles were described above. You can enable multiple delegates to send an email on your behalf. These delegates cannot access your account unless you grant them folder permissions. If you forward a meeting invitation to other users, they also receive a notification for the initial meeting request. You can send an automatic response to people when you are out of the office. You can also have different responses for people who are not in your organization.

Choose this option and draft a separate message that you would like to send to people who are not in your organization. People who are neither in your organization nor save in your address book receive a different reply than people in your organization.

The Out of office message starts on the date and time you specified. External senders may not receive a response as per your choice above. You can store email messages on the Zimbra server up to the quota configured for your mailbox. Email messages, attachments to messages, address books, calendars, tasks, and the items in your Trash folder contribute to your used quota.

When you reach your quota, you may not receive new emails. Delete email messages and old calendar appointments from your account. Empty your trash after you delete items to update your storage space. Download email attachments and save them on your computer locally. You can then remove the attachment from an email to free up space on the server. The Outlook AutoArchive function is disabled for Zimbra profiles and folders. This feature should not be enabled. Auto-archiving removes files from the server, including items shared with others.

This removal can cause data loss or problems with recurring appointments, shared objects, and historical calendar data. After you delete items, use the Refresh feature to check for the most recent quota.

If you configured the settings to download headers only, only the messages that you have downloaded are available.

New mail is not synchronized to your computer until you go online and connect to the Zimbra server. Email that you create while working offline is saved to your Outbox and is automatically sent when you connect to the Zimbra server.

To hide the progress dialog when there is no ZCO sync activity, click the push-pin in the bottom right corner. By default, a copy of this list is stored in your ZDB so that you can access these details when you are offline. You can control how often your local GAL is updated.

Zimbra HAB configuration needs to be done at the server-side. Once the Synchronizing HAB task completed then the user can see the hierarchy of the user is shown in Department column in Address Book. Using Filter button user can search for the specific username if It does not appear up-front. One of the problems faced by users of Zimbra Connector for Outlook ZCO has been the fact that all data from the server is synchronised on the client machine where Outlook is installed.

This means that the client machine needs disk space and resources to manage this data. The user can then regularly do an Empty Trash to permanently remove these older items. If the user wants to also delete those items on the Zimbra Server then they can use the Web Interface provided with Zimbra. ZCO allows the user to configure the number of days to keep separately for calendar and other items. The value for Purge calendar items older than can be set either by directly entering the required value or by using spin button provided on the right side of the text box.

This value will control the calendar items that will be retained in outlook, moving the rest of the items to Zimbra Trash folder. Value 0 ZERO will disable the feature and will keep all the calendar items in outlook since the profile was created. The value for Purge mail items older than can be set either by directly entering the required value or by using the spin button provided on the right side of the text box. This value will control the mail items that will be retained in outlook, moving the rest of the items to Zimbra Trash folder.

Value 0 ZERO will disable the feature and will keep all the mail items in outlook since the profile was created. The value for Purge task items older than can be set either by directly entering the required value or by using the spin button provided on the right side of the text box.

Customizing the Zimbra-signed MSI file is seen as tampering by the Windows SmartScreen, presenting your users with a warning at installation time. Place the modified MSIs back on the server. Generate a new index. Here is a simple example of how you would customize the MSI to specify the server name, port, and secure connection details.

While using the resulting MSI users would only need to add their account name and password when they create a profile. From the administration console, copy the ZmCustomizeMsi.

Port number for ZCO connections to use. For non-secure connections, the default is For secure connections, the default is Your configuration can be different. To verify that the modification is correct, run the MSI installer and create a dummy profile. Users are prompted for the password every time they start Outlook. The new provider correctly displays tentative, out-of-office, working elsewhere, and similar other statuses.

By default the shipped MSI has --usezimbrafreebusy or -zfb set to 0. When you start Outlook against a profile for the first time, ZCO downloads all mail data from the server. All downloaded data remains in sync with the server data. Mail data typically needs to be synchronized frequently, but in most organizations, the GAL changes only infrequently. This -gsm switch can be used to control when GAL-syncs occur. In all cases, the GAL-sync frequency is limited so that after a successful GAL-sync, subsequent syncs are permitted only after a specified interval.

This interval defaults to 4 hours minutes. To customize behavior for an entire organization, configure your custom installer using the -gsl switch. The number that follows the -gsl switch is the number of minutes that must elapse between successful GAL-syncs.

The default value is 0 which is equivalent to minutes. For example, setting this to would prevent GAL-syncs from happening more frequently than every 8 hours.

By default, they get created in the Inbox, but you can use the --inbox-failures-off switch to create them in the Sync Issues folder instead. When configuring SSO, users can create a profile without having to enter their username and password.

In this case, authentication is done using the username and password that they used to log into Windows.

To make use of this, the user ticks the Connect using my Windows Login Credentials checkbox on the Server Configuration property page when they create their profile. However, by using the --single-signon switch you can relieve them of this burden. The value can be 0, 1, or If a newer version is available, the user receives a prompt with the option to upgrade. Zimbra administrators can now compact large ZCO databases to resolve fragmentation and reduce the size.

This process improves performance. Every time Outlook starts, ZCO checks the databases' condition to determine if the databases need compaction. Below conditions trigger automatic compaction.

Each of these conditions is configurable. Enter values only in the specified range. By default, accounts which have alternate email addresses known as aliases result in multiple entries in the GAL. If you do not want aliases to appear in the GAL, you can disable this option using the --galsync-disablealiases 1 switch. Note that a change to this value takes effect on a particular client only after the user resets their GAL. To reset the GAL:.

Appears only in the. Provides a name for the default Outlook profile to be created as part of the installation if none already exists. This link normally points to a Zimbra PDF document but can be redirected to your custom web documents. If a previous version of ZCO was installed on the target machine, uninstall ZCO before running the newly branded installation.

Your company name or value now replaces the Zimbra brand, and the Zimbra icon gets replaced by a generic icon. Admins can enable the Report Issue feature in ZCO by using the --reportissue-adminemailid or -riaeid switch. This feature enables ZCO users to report issues to the admin user whose email id appears in the --reportissue-adminemailid switch.

The Admin user gets two emails when users report a problem using this feature:. Admins might not be able to access the shared folder if the user manually changed the sharing permission. Manual intervention is then required to regain access to the ZCOLogs shared folder. Admins should delete the compressed log archive files from the ZCOLogs shared folder after their use to avoid exceeding the email quota limit for the users.

ZCO has enhanced the address book search feature. The search now includes looking for substrings within the name fields. It is effective specifically when the fields contain multiple words. For the below example, this feature enables one to search for the word Azam though it is part of the first name:. This feature can be enabled or disabled in the installer using the -imn switch followed by 0 or This chapter provides information about what server configuration information a user needs to install ZCO, what takes place when ZCO is installed on individual computers, and what happens during the initial synchronization of ZCO and Outlook.

If you did not modify the MSI, the user needs the following server configuration information in order to create an Outlook profile. Be sure to provide this information to your user before they install ZCO so they can complete their installation of ZCO:. For more information about zmtlsctl, see the Zimbra Collaboration Administrator Guide.

The server must have a valid SSL certificate. Default Zimbra Collaboration installations generate their own self-signed certificate. This can be used, although in order for ZCO to trust it, the root CA certificate that signed it must be placed in the Trusted Root Certificate Authorities section of the Windows Certificate store on all user machines.

When Outlook is started, ZCO authenticates against the server account specified in the profile. ZCO supports 4 kinds of authentication. The user will then need an authentication app e. Initial setup of the authentication app for an individual user should be performed using the Zimbra Web Client after which, passcodes from the app are equally usable with either ZCO or ZWC :.